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Customer Experience Interview with Fintan O'Byrne, Arekibo

Arekibo’s Fintan O’Byrne shares insights on CX challenges, including alignment, customer focus, agile delivery, and governance.
Customer Experience Interview with Ronan Smith, Central Bank of Ireland

Ronan Smith of Central Bank of Ireland shares insights on delivering seamless, customer-focused experiences and future CX trends.
Covid-19: Our Continuity Plan

Arekibo's COVID-19 continuity plan enables remote working, family-first support, and collaboration through cloud tools and regular check-ins.
Customer Experience Interview with Fergal McHugh, Arekibo

Fergal McHugh from Arekibo discusses customer experience challenges, strategies, and the importance of building trust in CX efforts.
6 popular questions asked about Digital Experience Platforms (DXP)

Learn about Digital Experience Platforms (DXP) and their benefits, features, and top options to enhance your customer journeys.
The ROI Challenge Interview With Mark Troester, Progress

Mark Troester discusses strategies for achieving ROI from digital investments, highlighting challenges, value metrics, and success factors.
The ROI Challenge Interview With Liz Barron, Realize

Liz Barron of Realize Coaching discusses effective team collaboration as a key to achieving ROI in digital transformation.
The ROI Challenge Interview With Ger Perdisatt from Microsoft

Ger Perdisatt of Microsoft shares insights on measuring digital ROI, focusing on building capabilities and adapting to rapid industry shifts.
Designing against distraction

Spotify’s car-friendly interface redesign reduces distractions with larger icons and simplified playlist access for safer use.
Marketing automation with Sitecore Experience Platform - More than a CMS

Leverage Sitecore’s integrated marketing automation to personalise customer journeys across channels, driving consistent experiences.
What Is A Good Bounce Rate? Understanding Its Limitations

Understand bounce rate limitations and learn to track valuable actions with Google Analytics events for meaningful engagement metrics.
Teens and Technology - Gaming and Social Networking

Teens view gaming as a social activity, while social media trends shift from Facebook to apps like Snapchat and Instagram.