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Security & Performance

Safeguard, Enhance, and Optimise

Securing your website is essential to building trust and delivering a seamless user experience. We focus on managing and monitoring the security and performance of your websites and digital services to ensure they are secure, responsive, and resilient. We harness a suite of technology and services from our partners, including Azure, AWS and Cloudflare, to optimise and protect your investment - 24/7/365.

Our expertise is focused on:

  • Hardening & compliance - Implementing robust security measures, including encryption, SSL certificates, and compliance with GDPR and CCPA.
  • Threat prevention - Leverage our partners' web application firewalls (WAF) and DDoS protection for enterprise protection.
  • Proactive optimisation - We monitor performance across your services with a comprehensive go-live process, content caching, and the integration of Content Delivery Networks (CDNs) for faster, global access.
  • Monitoring & alerts - Tracking site health and detecting issues in real-time to deploy a rapid response to potential threats.
  • Load balancing - Enhancing your site’s responsiveness during high traffic with load balancing and cloud-based scaling solutions.
  • UX analysis - Evaluating performance data to reduce bounce rates and improve user engagement.

With our end-to-end security and performance services, your team can focus on growth while we manage the delivery of your services to customers worldwide.

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How focusing on security & performance benefits your team

Your teams can maintain operational continuity, strengthen customer trust, and make data-driven decisions to enhance service quality and user satisfaction. Here are more benefits:

  • Operational continuity - Security and performance monitoring minimise downtime by detecting potential threats or performance issues early, ensuring business-critical websites and services are always available.
  • Enhanced trust - You can reassure customers that their data is protected with clear security protocols.
  • Cost control - Proactive monitoring helps avoid the costly repercussions of data breaches, system failures, or performance issues.
  • Decision making - Performance metrics allow your team to understand user interactions and service performance better, informing strategic decisions and future improvements.
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Finance and Operations teams can mitigate risks, ensure compliance with regulatory standards, and avoid unexpected costs associated with security or performance issues. Here are more benefits:

  • Financial protection - Security monitoring reduces the risk of financial loss from data breaches, fraud, or system outages, protecting sensitive data and preventing unauthorised access.
  • Compliance assurance - Monitoring tools ensure that financial data handling practices adhere to regulatory requirements, reducing the risk of compliance-related fines or penalties.
  • Cost optimisation - By proactively identifying and resolving security or performance issues, you avoid the unexpected costs associated with system failures or emergency fixes.
  • Accurate reporting - Performance monitoring ensures the reliability of your systems and budget management.
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Security and performance monitoring ensure your campaigns perform optimally, protect customer data, and deliver a seamless user experience, which is critical for engagement and conversions. Here are some more benefits:

  • Improved UX - Monitoring ensures that your websites and services always run smoothly, reducing load times and errors that could negatively impact the user experience and campaign performance.
  • Customer data - Security monitoring safeguards customer data, complies with data privacy regulations, and maintains customer trust.
  • Campaign efficiency - Monitoring tools identify performance issues in real time, allowing your team to adjust campaigns, landing pages, and content immediately to ensure optimal engagement and conversion rates.
  • Accurate targeting - Reliable performance means accurate data from websites and services, which allows for effective campaign tracking, analytics, and personalised targeting without disruption or skewed data.
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Focusing on security and performance proactively resolves issues and maintains a secure and high-performing infrastructure, and optimises resource allocation to keep systems reliable and compliant. Here are a few more benefits:

  • Issue resolution - Monitoring enables us to detect and address issues before they impact users, improving overall service reliability and reducing downtime.
  • Enhanced security - We identify vulnerabilities, intrusion attempts, and unusual activities in real-time, allowing our teams to mitigate threats and safeguard infrastructure.
  • Optimised resourcing - Performance monitoring provides insights into resource usage, allowing our teams to optimise and allocate resources more effectively, reducing waste and improving efficiency.
  • Audit readiness - All security protocols and system performance metrics are documented and maintained, making compliance audits smoother and more efficient.
  • Improved satisfaction - We can maintain high-quality digital services by addressing performance issues before they reach end-users, improving satisfaction and trust in IT-managed systems.
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