Mater Private Network

Introduction

Mater Private Network offers some of the most technologically advanced treatment options in Ireland, and has pioneered many major developments in healthcare delivery, and is a national leader for heart and cancer specialities.

Mater Private Network has two acute hospitals in Dublin and Cork, day hospitals in North and South Dublin, advanced specialist Radiotherapy Centres in Limerick and Liverpool (UK), and several outpatient clinics in various regional locations in Ireland. 

Our partnership started in 2019 with developing a digital audit and creating a business case and delivery roadmap for future redesign and re-platforming. The website redesign commenced in 2021.

Patient First Experience

Mater Private website empowers patients by providing comprehensive and easily accessible healthcare information. It facilitates seamless interaction with the hospital’s key services, including appointment requests and payments.

The user experience is designed to be intuitive, accessible and responsive, enabling patients, family members, and healthcare professionals to quickly access necessary information on any device.

The website’s content prioritises clarity and accuracy, ensuring it is trustworthy and everyone is supported and informed at every step of their healthcare journey. This website is a critical channel and needs to be best in class to reinforce the professionalism and reputation of the organisation.

Enhancing the Experience

The website was designed to 'deliver the best possible digital experience to patients and referrers' and contains content and features developed to support and streamline the interactions between the hospital, patients and healthcare professionals and includes:

• Health Information Hub to better understand your health condition. 
• Search tool to find a Consultant or Service by speciality, service name, location or consultant name.
• Book an Appointment to request an appointment or send a referral.
• FAQ resource to answer patients' concerns before your hospital appointment.
• Insurance Cover tool with key information about health insurance coverage and costs for treatments and procedures.

Scalable Platform

The website is developed on Progress Sitefinity. It delivers a scalable and best-in-class platform for the digital marketing team to promote, educate and support patients, their families and healthcare professionals while providing an agile and responsive suite of features to support the internal day-to-day needs.

A design system supports the expansion of the website as Mater Private Network continues to expand its services and locations for treatments. We provide ongoing managed support to develop the website with services, including search engine optimisation and UX and design evolution.